Technical Support

To design a conveyor belt that operates efficiently and meets specific requirements under particular working conditions, multiple technical parameters must be considered, including the type of material conveyed, load capacity, operating speed, inclination angle, pulley diameter, conveying distance, and operating environment. These factors determine the belt’s performance characteristics, such as strength, thickness, and material selection.

Any deviation or error in the design may lead to conveyor belt failure, shutdown of the conveying system, or even production stoppages. Therefore, technical rigor and professionalism are especially critical. In addition, the safe operation of the conveying system and a longer service life are essential prerequisites for the design of all products.

Correct conveyor belt selection often requires on-site evaluation. Our professional technical team always conducts site surveys at the earliest opportunity. With extensive experience in retrofitting existing equipment with deficiencies as well as in selecting products for new equipment, we are able to provide optimal technical solutions. Our recommended solutions consistently maximize the conveying capacity of the system, improve operational efficiency, and at the same time reduce capital investment.

From correct product selection and installation of conveyor systems to subsequent operation and maintenance, we can provide on-site technical support and remote assistance at any time. This helps resolve urgent breakdowns or technical faults and minimizes downtime to the greatest extent possible.

In some cases, conveyor belt failure or damage may result from improper operation by workers, inaccurate belt selection, or incorrect installation. In such situations, we will be on site at the earliest opportunity to work together with the user to diagnose issues such as slippage, misalignment, or belt elongation, and quickly provide solutions including tension adjustment or realignment of conveyor system components.